The following is an excerpt from an interview with John Brookshire, president of Atlas Copco Compressors, which was recently published online at Manufacturing Today.
For more than 140 years, Atlas Copco has delivered value for customers through innovation. Ever since the company first set up shop in Sweden as a provider of railway products, Atlas Copco has led the way in developing products that meet and anticipate the needs of its customers. That tradition of innovation continues to this day, and is evident in the company’s work as one of the leading providers of compressors in North America. John Brookshire, president of the company’s compressor brand in the United States, says the company continues to work hard to fulfill any and all of its customers’ needs.
“I think that people buy Atlas Copco because of our innovative products,” Brookshire says. “We are a customer-focused organization, and we work at that very hard.”
As one of the leading providers of compressors in the United States, Atlas Copco serves a broad cross-section of the nation’s industrial base. The largest users of the company’s compressors are production facilities, but its products can be found in the oil and gas, petrochemical, general manufacturing, automotive, electronics and aerospace industries. “All customers large and small are important to us. Our customer base is basically the industrial base of the United States, everyone who needs compressed air,” Brookshire says. “That’s a great place to be from a supplier point of view.”
Beyond the actual compressor products Atlas Copco supplies, however, Brookshire says the company provides additional value to its customers by focusing on helping them get the highest return on their investments. By being an equally strong service provider, Atlas Copco supplies the aftermarket needs that help its customers get what they are looking for. “They’re forward-thinking companies that want to buy the product that’s best over the entire lifecycle,” Brookshire says.
Knowledge and Expertise
One of the biggest drivers of Atlas Copco’s success has been its ability to develop innovative new products, and Brookshire says that is evident in the company’s compressor products. He says the company is one of the few suppliers to boast of having every type of compressor technology under its roof, meaning it has a broad base of expertise from which it can draw when it develops a new product. This also means Atlas Copco is capable of exploring every option for a customer’s specific needs.
Atlas Copco certainly puts that knowledge and expertise to good use, as well, as the company is constantly cycling through its products and refreshing its technology on a regular basis. “We redesign products every five years,” Brookshire says, noting that the majority of the company’s sales in the compressor market come from products that are less than four years old.
Keep Reading…
You can read the full article, which provides more detailed information on Atlas Copco’s innovative products and apprenticeship program, at the following link: Atlas Copco Compressors company profile – Manufacturing Today. If you would like to learn more, contact us or leave a comment below.
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Source: Compressed Air Blog